How to Order

School or District Purchasing

Our dedicated teams are here to help you purchase print books, eBooks, online learning platforms, and other learning resources.

1. Contact your sales representative to request a quote.
2. Review your quote. If you need to make any changes, contact your sales representative before submitting your order.
3. Plan an order for your products.

Click Submit Customer Purchase Order Here on your quote, or sign in to Support Services and complete the order form.

Individual Purchasing

If you are not affiliated with a school or district and would like to place an order, contact customer support at 888-915-3276.

Payment Options

Cengage School accepts the following forms of payment:

• Purchase orders (a signed official P.O. must accompany your order to use this method of payment)
• Credit Cards (Visa, MasterCard, American Express - card number must be provided at the time of order and the billing address on the card must match the billing address on the order)
• Checks (payable to Cengage Learning)
• Money Order (Cengage Learning)

Payment Address

Mail Payments to:
Cengage Learning Inc
PO Box 936743
Atlanta, GA 31193-6743

Checks payable to:
Cengage Learning

International Customers:
Email: intlcs@cengage.com
Phone: 859-282-5786

Order Invoice & Tracking

Open a support case to request a copy of your invoice

Track your order with order details

Big Ideas Learning Journal Replenishment

To order your Big Ideas Resource Replenishments, follow the instructions linked below.

Reorder Big Ideas Resource Replenishments

Returns

If you received defective products, please let us know so we can ensure this doesn't happen again. You can return products to the address below within 30 days of receiving your order, with some exceptions and requirements stated in the returns policy.

Return Address:
Cengage Learning Distribution Center
10650 Toebben Dr, Location 2
Independence, KY 41051

Open a support case to report defective products or other order issues

View returns policy

Institutions (Libraries & Schools)

• Search online and download your results in Excel format to:
• Browse, refining the results shown by using filters like genre, author, or bestsellers.
• Search by specific ISBN, author, or title.
• Institutional customers can also sign in to My Account to:
• Search by specific ISBN, author, or title.
• Create and manage multiple Wish Lists.
• Preview the recommended titles based on purchase history.

• Link to full set of Gale products is here: https://www.gale.com/search-results?q=
• Customers can browse by product type, institution type, or book format.
• You can access a Gale account here: https://www.gale.com/auth/login