Frequently Asked Questions

Find quick answers to common questions about Cengage School programs, logins, resources, and support.

Questions

General

You can request print or digital samples at any time directly on our website! You can visit our Request Access page and select between trial access for library, supplemental and professional development resources or samples for all other K-12 solution areas.

Depending on the type of program or curriculum you are purchasing, we offer both print and digital options.

Some titles are available in Spanish in both print and digital. Titles within our Explore digital platform can be translated into 34+ languages with built in translation tools, and our other digital products will interact with web-based translation tools.

Content is editable through a variety of our digital platforms, and we have expanded assessment options through our Cognero Online Test Generator.

Returns will be accepted up to 12 months from the date of the invoice provided or last return date listed for: 1. Copy of the original order accompanies return 2. Returns are prepaid 3. Items are unmarked and in saleable condition 4. Software must be returned within 30 days of the invoice

Yes, our programs integrate with LMSs and supports LTI v1.3, including LTI Deep Linking and LTI Assignment & Grade Services with partners such as Canvas, Schoology, Google Classroom, Blackboard, and Brightspace D2L.

Yes, we offer integration with SSOs such as ClassLink, and can provide SSO for Clever users. We offer additional rostering and access options. Reach out to our Digital Solutions team for more information. https://app.smartsheet.com/b/form/a871cbdc5a9f41b591e9adca119460dc?openInExternalBrowser=true

Still Have Questions?

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